The Life of a Remote Worker

The challenge for most of us on our way to work is how quickly we grab our morning coffee.

For Wallis Drilling, it is dealing with extreme weather conditions and working in the mountainous ranges of South America, the jungle of Africa and remote deserts of Western Australia.  Setting up drilling rigs for mining clients, even in the most challenging environments is what Wallis Drilling and their travelling team of 230 people do best.

The geographical remoteness of their drill sites and the uncertain road conditions is a significant risk that the company takes seriously.

Considering the size of their drill equipment, and the frequency in which they drive, driving continues to be one of the highest risk activities that their remote workers encounter.

Monitoring risks and ensuring safety standards are met, are not only requirements set by Wallis Drilling but also their clients. One client stipulated that all Wallis Drilling team members working on their exploration sites were required to use a system that enabled their team to check-in their safe whereabouts. This system was JESI.

The executive team resolved to explore JESI further as team members commented how easy the system was to use in comparison to their existing process.


Taking a holistic approach, Wallis Drilling looked at their entire fatigue, driver and Journey Management process to ensure they were doing everything they could to keep their travelling and remote workers safe. Safety is number one priority however the ability to improve efficiency and become paperless, especially out in the field is precedence set by the company.

Wallis Drilling, like most service companies, operates  24 hours a day 7 days a week, with projects and journeys starting and finishing at any time of the day. This often requires front line supervisors and senior management to work additional hours to ensure employees leave and arrive safely at all times of the day and night. This need has now been eliminated and managers are only alerted by exception when an employee does not check-in at a designated post.


The Iron Ore division of Wallis Drilling Australia, trialled JESI and quickly became JESI champions. This team of champions  assisted training safety advisors to troubleshoot the system before rolling out to the entire company. Key employees were sent to each of the rigs to help with training, however after a quick 15 minute toolbox meeting, staff quickly understood the system and now use JESI with minimal impact to their daily duties. New employees are introduced to JESI during their induction process.

The company has found the ability to modify a journey easily, enables drivers to quickly update their travel details if a delay occurs. For instance, if a vehicle has a flat tyre and delays the journey by 30 minutes, the employee undertaking the journey can make the adjustment themselves. Anyone monitoring the journey can see the change and why the change was made.


Chris Verran, HSE and Business Services Managers says

“JESI is very easy to self-administer and the fact the system generates automated audit logs is essential. We can see a complete audit history of incidents and delays within the system”.“JESI has reduced duplication in our process’, eliminated the need for a call-in process and allows our supervisors to save approximately two hours per week (104 hours per year) to focus on other key areas of the business”.

Some clients request proof that Journey Management is being undertaken and JESI provides this proof quickly and easily, generating a high level of compliance for the company. Protecting remote workers no matter where in the world they are working is important to Wallis Drilling.

See how JESI works with a live demo

JESI is more than software alone

A complete end-to-end remote worker management solution

Case Studies

Easternwell Winning International Awards for Journey Management

We really value working closely with our clients and Easternwell are a fantastic example of how collaboration achieves great outcomes.

Read More
Improving Safety Outcomes Using Technology: Topdrill Case Study

Introducing Emma Cullen, Employee Relations Manager with Topdrill who recently facilitated onboarding JESI – Journey Management Software, into their WA...

Read More
Downer transforms Journey Management plans (JMP) with JESI

Downer’s journey management process was reliant on a paper-based system. It meant that both workers and supervisors were required to remember or manually check individual calendars to confirm the safe arrival of a driver.

Read More

Get started for free today