Our Products
Our Products
Mobile Worker Management
Journey Management
How It Works
Journey Management
Our Journey Management solution provides centralised visibility of your mobile workers, automated emergency escalations and helps reduce the number of accidents, injuries and delays among mobile workers.

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Resources
Journey Management Guide
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Lone Worker Management
How It Works
Lone Worker Management
Our Lone Worker solution provides complete visibility no matter where your workers are, effective communication with periodic check-ins and a fast and reliable emergency escalation process.
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Resources
Lone Worker Management Guide
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EHS Management
Incident Reporting
How It Works
EHS Management
Our Incident Reporting solution helps you prevent workplace injuries by capturing crucial details, assigning corrective actions, and safety trend analysis with data-driven insights.

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Resources
EHS Management Guide
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Hazard Identification
How It Works
Hazard Identification
With our Hazard Identification solution, you can capture, prioritize and control workplace hazards. Unlike paper-based solutions, anyone can report a hazard while working out in the field. The report is done quickly and from any mobile or web-based device.
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Resources
Hazard Identification Guide
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Safety Observations
How It Works
Safety Observations Guide
Our safety observation solution offers real-time communication, ensuring swift action on safety concerns. It streamlines and improves employee safety, empowering safety managers to proactively mitigate risks and drive a safer work environment.
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Resources
Safety Observations Guide
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Audits and Inspections
How It Works
Audits and Inspections Guide
With our Audits & Inspections solution, you can schedule and assign standardized Audits & Inspections. Allocate corrective actions and track the progress of remediation efforts.
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Resources
Audits and Inspections Guide
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Fatigue Management
Alertness Tracking
How It Works
Fatigue Management
Our proactive Fatigue Management solution uses a game-like quiz to identify when your people are struggling with alertness, a leading indicator of fatigue.
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Resources
Fatigue Management Guide
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Training
Training Tracker
How It Works
Training Tracker
Our Training Tracking solution simplifies the complexities of safety training scheduling. Build out training curriculums by site, role or project and rely on automated training reminders and renewals.
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Resources
Training Tracker Guide
Download Guide
How It Works
Journey Management
Our Journey Management solution provides centralised visibility of your mobile workers, automated emergency escalations and helps reduce the number of accidents, injuries and delays among mobile workers.
Learn More
Resources
Journey Management Guide
Download Guide
Our Solutions
Industries we serve
All Industries
Mining, Oil and Gas
How It Works
Ensure your mining operations meet the highest standards of safety and compliance with SafetyIQ. Our proactive safety management is specifically configured to manage all elements of Work Health and Safety that are unique to the Mining Industry.
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Resources
Mining, Oil and Gas Safety Guide
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Manufacturing
How It Works
Ou safety software empowers the manufacturing industry to create safer, healthier, and more productive workspaces. We help you to truly become the guardian of your workforce's safety, protecting the backbone of your organization from the risks that could grind your progress to a halt.
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Resources
Manufacturing Safety Guide
Download Guide
Construction and Engineering
How It Works
Our safety management solution was built manage all elements of Work Health and Safety that are unique to the Construction Industry including safety processes for workers that travel or work alone, with a comprehensive EHS Management tool.
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Resources
Construction and Engineering Safety Guide
Download Guide
Transport and Logistics
How It Works
We help Transport and Logistics companies to streamline incident reporting, real-time monitoring of drivers, enhance compliance management, and enable data-driven decision-making. Experience a safer and more efficient operation with SafetyIQ.
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Resources
Transport and Logistics Safety Guide
Download Guide
Health and Community Services
How It Works
We help Health and Community Services Organisations meet the highest standards of safety and compliance. Our Safety management platform is specifically configured to manage all elements of Work Health and Safety that are unique to the Health and Community Services Industry.
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Resources
Health and Community Services Safety Guide
Download Guide
How we help
Ensure your mining operations meet the highest standards of safety and compliance with SafetyIQ. Our proactive safety management is specifically configured to manage all elements of Work Health and Safety that are unique to the Mining Industry.
Learn More
Resources
Mining, Oil and Gas Safety Guide
Download Guide
PricingContact
Our Products
How It Works
Journey Management
Our Journey Management solution provides centralised visibility of your mobile workers, automated emergency escalations and helps reduce the number of accidents, injuries and delays among mobile workers.
Learn More
Resources
Journey Management Guide
Download Guide
How It Works
Lone Worker Management
Our Lone Worker solution provides complete visibility no matter where your workers are, effective communication with periodic check-ins and a fast and reliable emergency escalation process.
Learn More
Resources
Lone Worker Management Guide
cover image of lone worker guideDownload Guide
How It Works
Incident Reporting
Our Incident Reporting solution helps you prevent workplace injuries by capturing crucial details, assigning corrective actions, and safety trend analysis with data-driven insights.

Learn More
Resources
Incident Reporting Guide
cover image of our incident reporting guideDownload Guide
How It Works
Hazard Identification
With our Hazard Identification solution, you can capture, prioritize and control workplace hazards. Unlike paper-based solutions, anyone can report a hazard while working out in the field. The report is done quickly and from any mobile or web-based device.
Learn More
Resources
Hazard Identification Guide
cover image for hazard management guideDownload Guide
How It Works
Safety Observations
Our Safety Observation solution offers real-time communication, ensuring swift action on safety concerns. It streamlines and improves employee safety, empowering safety managers to proactively mitigate risks and drive a safer work environment.
Learn More
Resources
Safety Observations Guide
safety observation guide cover imageDownload Guide
How It Works
Audits and Inspections
With our Audits and Inspections solution, you can schedule and assign standardized Audits and Inspections. Allocate corrective actions and track the progress of remediation efforts.
Learn More
Resources
Audits and Inspections Guide
safety audits and inspections guide cover imageDownload Guide
How It Works
Training Tracker
Our Training Tracking solution simplifies the complexities of safety training scheduling. Build out training curriculums by site, role or project and rely on automated training reminders and renewals.
Learn More
Resources
Training Tracker Guide
training tracking software guide cover imageDownload Guide
How It Works
Fatigue Management
Our proactive Fatigue Management solution uses a game-like quiz to identify when your people are struggling with alertness, a leading indicator of fatigue.
Learn More
Resources
Fatigue Management Guide
cover image of fatigue management guideDownload Guide
Our Solutions
How It Works
Mining, Oil and Gas
Ensure your mining operations meet the highest standards of safety and compliance with SafetyIQ. Our proactive safety management is specifically configured to manage all elements of Workplace Health and Safety that are unique to the Mining Industry.
Learn More
Resources
Mining, Oil and Gas Safety Guide
Mining industry usecase imageDownload Guide
How It Works
Manufacturing
Our safety software empowers the manufacturing industry to create safer, healthier, and more productive workspaces. We help you to truly become the guardian of your workforce's safety, protecting the backbone of your organization from the risks that could grind your progress to a halt.
Learn More
Resources
Manufacturing Safety Guide
2 workers in ppe walking through a manufacturing factoryDownload Guide
How It Works
Construction and Engineering
Our safety management solution was built to manage all elements of Workplace Health and Safety that are unique to the Construction Industry including safety processes for workers that travel or work alone, with a comprehensive Safety Management Platform.
Learn More
Resources
Construction and Engineering Safety Guide
Construction industry use case imageDownload Guide
How It Works
Transport and Logistics
We help Transport and Logistics companies to streamline incident reporting, real-time monitoring of drivers, enhance compliance management, and enable data-driven decision-making. Experience a safer and more efficient operation with SafetyIQ.
Learn More
Resources
Transport and Logistics Safety Guide
transport and logistics industry imageDownload Guide
How It Works
Health and Community Services
We help Health and Community Services Organisations meet the highest standards of safety and compliance. Our Safety management platform is specifically configured to manage all elements of Workplace Health and Safety that are unique to the Health and Community Services Industry.
Learn More
Resources
Health and Community Services Safety Guide
Social worker attending patient home visitDownload Guide
ResourcesPricingContact

How Act for Kids are Keeping their Health Practitioners Safe

The global shift in work patterns and business necessities has increased risk and exposure for many companies. We only have to reflect on the recent events in Paris and Brussels to see that terrorism is on the rise and occurring in locations once deemed safe.

The Health and Social Welfare Sector is not immune to such challenges. In fact, Health and Welfare professionals work within environments that are often isolated from colleagues and involve negotiating high-risk volatile situations and remote travel. Act for Kids, a not-for-profit organisation, long ago recognised the significant risks associated with its mobile workforce.  The case study as written below, is an outstanding demonstration of actions the organisation’s North Queensland region has executed to ensure the safety of their staff.

Background

Act for Kids is a children’s charity based in Australia.  Their purpose is the prevention and treatment of child abuse and neglect. The North Queensland region of the organisation conducts much of its work through teams of practitioners who provide emotional support and counselling services to families in their homes. Due to the nature of the outreach work, practitioners can be exposed to a number of safety risks associated with working in isolation from colleagues, entering homes with unknown occupants and driving significant distances.

The key challenge in minimising the many risks for their workforce was the ability for the organisation to maintain effective communication between workers and middle management as they moved from one client to the next.  A ‘check-in’ process was initially instigated with practitioners being responsible for emailing or phoning their supervisor at the conclusion of each home visit or long distance travel. This check in process also required practitioners to keep their outlook calendars up to date at all times, mapping out visits with clients for each practitioner. Initially this was easy to monitor and sustain, however as the organisation expanded, keeping effective and responsive communication proved to be a major problem.

For this reason, Act for Kids opted to trial SafetyIQ as a possible solution to effectively manage not only their workforce movements, but to ensure the automated responsive communication process in the system did not impact or become a distraction while working with their clients.

Data

During 2015, Act for Kids’ North Queensland workforce expanded over 250% within three months and in the context of managing people’s safety the numbers of visits and long distance travels increased significantly. The reliance on emails, phone calls and calendars soon became an extreme administrative burden and was proving to be unreliable.

Act for Kids conducted research on other products that were designed to support health and safety management activities, however none could offer them the simplicity and affordability provided by SafetyIQ as an effective journey management solution.  Being a not-for-profit organisation, financial constraints are always a consideration and the organisation did consider introducing a paper based approach, however this was quickly abandoned and assessed as a greater risk.

“We were trying to manage our staff using our email system. As our team grew this became unmanageable and unsafe. Although no specific event occurred, there was a growing worry that our system was adding stress for our people rather than supporting them and that we wouldn’t know if an incident occurred out in the field. Our only other option was to commence a white board or paper based system – which we thought would continue the inefficiency rather than improve the situation.”

 

Renée McAllister, Act for Kids

Image of a mom and a child

How Act for Kids Implemented SafetyIQ

The initial SafetyIQ trial was conducted across two different teams of workers that included front line practitioners, supervisors, managers and administrators. In this way, they were able to evaluate the entire SafetyIQ process and collect feedback from those who were most impacted on managing people movement with efficiency. The organisation’s Administration Officer and Regional Director were primary SafetyIQ champions and were instrumental in ensuring that the SafetyIQ purpose and process was clearly understood by all trial participants.

During the trial, staff reported that they felt a lot safer due to the automated instant communication and the simplistic functionality meant that it did not impact or add additional work to their day.  In addition the organisation now had a tool that provided higher levels of visibility of where people were.  The traveller activity report was and continues to be, on display via a TV monitor discreetly located in the staff kitchen.  By making this available during the trial, co-workers were able to actively participate in viewing people movement and the outcome proved to be positive.  Not only did practitioners now feel safer moving around in isolation from their colleagues, the transparency and speed of knowing where people were was greatly enhanced.

Challenges of implementing SafetyIQ

The benefits of SafetyIQ were not attainable without facing a few challenges. Firstly, since the software did require mobile phone access and not all staff members carried their own personal devices, the organisation decided to take the opportunity to upgrade and provide smartphones for workers. This was necessary to ensure that the results of SafetyIQ were uniform throughout the entire region.

Secondly, the organisation had to revise its policy of requiring people to check in via a phone call, as text messages were thought to be unsafe.  This was not possible unless it had the support and involvement of senior management. They had to be convinced about the benefits of using the software and adjusting their check-in policy around it.

“The whole team was experiencing significant change during this time, including the rapid growth of the team, and some were anxious about using the new technology and changing the way we did things in the region.  It was seen as more change upon more change by some team members, however perspectives quickly improved”

 

Renée McAllister, Act for Kids

The results of the trials not only determined that SafetyIQ was a secure and trustworthy solution to keep people safe; it also significantly improved the productivity of the entire organisation. Front line practitioners had to worry less about writing countless emails to follow a cumbersome administrative process and senior management now had a tool that gave them live access to the status of where people were. Secondly, teams had greater knowledge of the whereabouts of co-workers, which greatly enhanced the health and safety monitoring mechanism.

“All team members rated SafetyIQ as the best initiative of the year”

 

Renée McAllister, Act for Kids

Conclusion

SafetyIQ is an effective journey management software solution that has strengthened Act for Kids’ communication approach for remote and isolated worker activities and in addition, minimised the risks associated with these working environments.  Using SafetyIQ has allowed Act for Kids to ensure the welfare of their workers in North Queensland in a much more transparent and efficient manner.

From June 2015 to the end of March 2016, Act for Kids North Queensland staff completed 1847 Journeys, which equates to over 4000 hours in travel time.

Act for Kids is now in the process of implementing SafetyIQ on a national scale.  A great outcome and a fantastic story of how innovation has solved a significant problem for an organisation with a mobile workforce which truly values staff safety.

Watch SafetyIQ Demo

The SafetyIQ Demo highlights:

  • How travel processes are followed
  • How travellers check-in when they arrive at a checkpoint
  • How escalations are handled if a traveller fails to check-in
  • How managers can monitor the safety of travellers

Blog

We cover a range of topics in our articles - view all blogs.

Types of Risks with Remote and Isolated Work

SafetyIQ’s journey management software can help to control the risks and protect your people. 

Read More
Using Technology to Improve Safety in the Workplace

Journey management software program can allow employers to be instantly alerted when an employee has not checked-in.

Read More
What is Journey Management and Why Does it Matter?

From planning the journey, completing a risk assessment to gaining approval, the entire process is automated and seamless with SafetyIQ.

Read More

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