What is Journey Management and Why Does it Matter?

Journey Management is a term primarily used within the Mining Resources and Construction Sectors.  It is universal terminology that is familiar to these sectors globally.  Other types of phrases that can mean the same, are Commute Plan, Journey Plan or Trip Plan.


Journey Management is a process that organisations use to manage the risks associated with people who travel.  The Oil and Gas Sector were the pioneers of during the late 1990’s and in the early 2000’s, it was becoming a commonly used term across the Mining and Oil and Gas Sectors.  Journey Management however, does have application across other industry sectors that have a workforce that travels.  There is evidence that highlights driving as one of the greatest risks to an organisation and leading cause of work related fatalities.

image of an activity of a user on a map with details and a phone icon


An origin that the journey is commencing from and the destination that the journey is concluding at.  Fatigue is a significant challenge for the Mining and Construction Sectors and so the inclusion of checkpoints would generally also be included in the plan every two hours.  Other information included in a plan is vehicle registration, passengers and in some instances a risk assessment to evaluate the level of risk associated with the environment where the journey is being undertaken and in addition the physical well-being of the traveller.


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The policies, processes and procedures surrounding a travelling workforce is termed Journey Management.  The legislative requirement for companies to apply a ‘like’ journey management process is related to obligations under the lone or remote worker.  Many countries across the globe have legislation that clearly articulates what defines a lone or remote worker.  Fundamentally, companies are required to have a process in place that if an incident occurs they have the capability to respond and/or the worker has access to appropriate communication.  For more information please visit our JESI website.

Accidents happen and unforeseen incidents occur.   Journey Management systems are in place to safeguard the organisation from non-compliance but most importantly to be developing a culture where the safety and wellbeing of their employees is paramount.


Preparing and executing one may sound tedious and costly, but it doesn’t have to be and a lot of industry leaders acknowledge the need for this.  JESI has the capability to automate the entire process, eliminating the need for forms, buddy systems, centralised calendars, people movement boards or ‘just text me when you arrive’.  From planning the journey, completing a risk assessment to gaining approval, the entire process is automated and seamless.


We cover a range of topics in our articles - view all blogs.

Types of Risks with Remote and Isolated Work

JESI’s journey management software can help to control the risks and protect your people. 

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Using Technology to Improve Safety in the Workplace

Journey management software program can allow employers to be instantly alerted when an employee has not checked-in.

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What is Journey Management and Why Does it Matter?

From planning the journey, completing a risk assessment to gaining approval, the entire process is automated and seamless with JESI.

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