No one wants to have to deal with a workplace accident, but the reality is they happen every day. They are however, very avoidable when you are committed to workplace health and safety.
A company’s response to a workplace accident can vary greatly. You can put a blanket over it and risk another accident occurring, or you can turn this accident into an opportunity to improve worker safety. The latter allows you to uncover your safety gaps and ensure high compliance standards.
Assess the situation
Secure the Scene
Remote or lone worker procedure
Find out more about how to keep communication and create emergency response procedures for your remote/lone worker.
Your next step after an accident occurs is to conduct appropriate reporting. Some Information to include:
Accurate and timely reporting will allow you to effectively investigate the incident later and meet compliance standards. For example, recording first-aid treatment allows you to easily review first-aid kit requirements.
You can discover detailed information by interviewing the injured employee and witness(es), as well as evaluating current company procedures. Questions should focus on the facts surrounding the occurrence:
After you have filed appropriate reporting documentation, you can then use this to investigate the incident. What actions could have prevented the accident or minimised its effect? Have measures been put in place in the past and failed to be implemented or followed through with?
Taking the time to thoroughly investigate the incident will allow you implement effective safety measures that decrease the potential of an incident reoccurring.
Lodge your claim with your insurance provider within 48hrs. This time frame is a legal requirement. See more information on how to do this.
Additionally, you should contact and support your injured worker in their recovery. This includes ensuring they have the relevant forms and information regarding medical treatment for work-related injuries. It’s also important to be transparent – let them know that precautions/review are being taken or have taken place.
Responding to workplace accidents can become an overwhelming experience. However, the process of undertaking a reactive safety change can create opportunity to implement a more proactive approach to safety. SafetyIQ Journey Management Solution can provide you with automated, real-time emergency response capabilities, and effective safety systems to prevent an emergency from happening. Find out more >>
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