Fly-in fly-out, remote and lone workers are an essential part of workforces all around the world.
Companies that rely on these types of workers have an increased responsibility to use appropriate systems to protect them from harm and, should an incident occur, take the necessary action as soon as possible.
Lone worker or journey management software systemises the processes that ensure worker safety before, during and after travel. Journey management platforms that use real-time information are instrumental to ensuring the safety of workers who travel long distances or into remote areas.
With these systems, workers can use their mobile phone to check-in from predetermined locations and at agreed times. This information is available via a dashboard to supervisors, who are potentially thousands of kilometres away and provides the assurance that workers have arrived safely to their destinations.
If there’s an issue, such as a worker failing to check-in, supervisors can activate a timely missing person response procedure to establish the worker’s status or alert the necessary authorities.
Workers log their travel plans in the journey management system before starting their journey, recording destination and agreed checkpoints. Once they’re on the road, they just need to check-in via their mobile phone to confirm they have safely arrived at the scheduled location.
In some countries like Australia or Canada, it’s important that the journey management software doesn’t solely rely on GPS mobile reception to communicate with the workforce. Having an alternative method, such as SMS, provides additional safety assurance to employers and employees.
If a worker fails to check-in, the journey management automatically triggers an alert to an escalation contact, which in most instances is a supervisor. The escalation contact’s dashboard has visibility to identify where the worker’s last check-in was and where they were going to be. This is a critical feature for workers in isolated areas where help may not be readily available.
Meeting contractual obligations
Organisations that are engaged to perform work for third parties are often asked to provide proof that journey management is in place to ensure services are being provided safely and diligently. A reputable journey management application, like JESI can provide a full audit trail of the contracted work to meet client and regulatory compliance requirements.
For more information regarding real-time safety data in journey management systems, reach out to the team at JESI.